DreamMaker of Reno Recognized Among Top Customer Service Leaders in the Residential Construction Industry

DreamMaker Bath and Kitchen  

DreamMaker Bath and Kitchen of Reno, Nevada received a 2024 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

DreamMaker of Reno is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2024 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.

“As Reno’s premier full-service remodeling company, we are very proud to be recognized by GuildQuality, a testament to their rigorous and independent surveying process that ensures unbiased customer feedback. Our entire team strives to provide an excellent customer experience, from the very first visit to our Design Center, through the design process and the actual remodel, and even after the project is complete.” said Dawn Colvin, Owner and General Manager.

Read the article on Franchising.com.