A Franchise Based on Stewardship
With a Chief Stewarding Officer (CSO) as a Leader and Visionary
Since purchasing the company back in 2003, Doug Dwyer has never named himself as CEO of DreamMaker, even though he is the earthly owner and head of the company. Rather, his official title is President and CSO. There are several reasons for this somewhat unusual title selection. And if he’s not CEO, who is? Simply put, God, our Heavenly Father, is CEO of DreamMaker Corporate.
Some backstory: As a Christian, when Doug was making the decision to purchase DreamMaker, he wanted to be sure that this was in God’s will for him – he didn’t want to rush into something without His blessing. As he prayed and thought about the decision, he felt peace and confidence about taking the next step and becoming the owner of DreamMaker. Around that same time, he completed an audio program called God’s Principles for Operating a Business. He also read a book by Stanley Tam titled God Owns My Business. Both resources had a large impact on the way Doug viewed business and his role in it.
When he first purchased DreamMaker, Doug knew he wasn’t above the self-important tendencies of thinking “I did this” or “look at me”, so from the beginning, he resolved and promised God to never name himself CEO of DreamMaker in order to protect against pride. Instead, Doug decided to look at God as CEO of this business – a constant reminder of who is actually in charge and the ultimate owner.
So where does the CSO title come in? After prayer and research, stewardship was the best description for Doug’s role as leader of DreamMaker. Stewardship meant ‘to manage something on behalf of someone else, at their direction’. Having God as CEO of DreamMaker means consulting Him for direction about the future and for daily, weekly, monthly, quarterly, annual and longer-term decisions, and reporting to Him in leading DreamMaker. With this organization, we are continually working to get better in business with love and excellence, grounded in God’s truth, and this is reflected in our mission statement:
To Glorify God,
To be Faithful Stewards,
And to Positively Impact Lives.
With God as CEO, He has led us to love our neighbor as ourselves. Following are a few of the results He’s led us to produce:
Franchise Business Review
- #1 in Home Services Industry for a total of 2 years
- Top 50 in our category (75 units or less) for 10 years in a row
- Top 50 overall regardless of size for 5 years now
GuildQuality
- 97% recommendation rate (based on customers submitted by franchisees for surveying)
NAICS – North American Industry Classification System
- Our average franchise produced $1,516,480 in annual revenue in 2023 and this puts them in the Top 5% in revenue of remodelers in the entire country. Our number one franchise is in the Top .5% (top half of percent).
The Reason for these Results?
These results are accomplished by following God’s lead with our Mission, Vision, Code
of Values™, and developing above-average systems and excellent teams. These teams
start with our DreamMaker Corporate staff, franchisees, their teams, vendors, and
strategic partners. All of this helps our franchisees serve their clients with excellent
service, final product and experience.
As President and Chief Stewarding Officer of DreamMaker Corporate, Doug looks to God as CEO, and he trusts Him to lead and guide as he stewards this company on His behalf and with His help. Doug has been blessed to be in this role for over two and a half decades, and continues to look forward to all that God has in store for DreamMaker in the years to come.
As President and Chief Stewarding Officer of DreamMaker Corporate, Doug looks to God as CEO, and he trusts Him to lead and guide as he stewards this company on His behalf and with His help. Doug has been blessed to be in this role for over two and a half decades, and continues to look forward to all that God has in store for DreamMaker in the years to come.
Nurturing a Purpose-Driven Culture in Every DreamMaker Franchise
As a faith-based franchise, DreamMaker Bath & Kitchen believes in treating everyone with integrity and respect. Our Code of Values™ is biblically based and is the central tenet of how we conduct business.
By making it our daily mission to serve everyone we meet and do business with in this manner, we become a company that people genuinely want to work with.
Mary Baxter, DreamMaker franchise owner and designer, says that when she decided to join the DreamMaker family, she and her husband had been considering retirement but when they sat down to discuss the reality of it all, she told him she wasn’t ready and still wanted to do design. So when she was looking for where to place her design ambitions and skills, it was DreamMaker which really stood out for her. And why? It was our Code of Values™ that sold her.
Schedule a call to find out more.
By making it our daily mission to serve everyone we meet and do business with in this manner, we become a company that people genuinely want to work with.
Mary Baxter, DreamMaker franchise owner and designer, says that when she decided to join the DreamMaker family, she and her husband had been considering retirement but when they sat down to discuss the reality of it all, she told him she wasn’t ready and still wanted to do design. So when she was looking for where to place her design ambitions and skills, it was DreamMaker which really stood out for her. And why? It was our Code of Values™ that sold her.
Schedule a call to find out more.
Play Video
Our Code of Values™: A Faith-Based Commitment to Integrity and Respect
We believe:
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In superior service to our customers, our community and to each other as members of the DreamMaker team.
Proverbs 21:5 (NLT) "Good planning and hard work lead to prosperity, but hasty shortcuts lead to poverty." -
In counting our blessings every day in every way.
Proverbs 14:30 (MSG) "A sound mind makes for a robust body, but runaway emotions corrode the bones." -
That success is the result of clear, cooperative, positive thinking.
Proverbs 17:22 (AMP) "A happy heart is good medicine and a joyful mind causes healing, But a broken spirit dries up the bones." -
That loyalty adds meaning to our lives.
Proverbs 11:3 (NIV) "The integrity of the upright guides them, but the unfaithful are destroyed by their duplicity." -
That management should seek out and recognize what people are doing right, and treat every associate with respect.
Proverbs 18:21 (MSG). "Words kill, words give life; they’re either poison or fruit—you choose." -
Challenges should be used as learning experiences.
Proverbs 13:13 (NIV). "Whoever scorns instruction will pay for it, but whoever respects a command is rewarded." -
Our Creator put us on this earth to succeed. We will accept our daily successes humbly, knowing that a higher power is guiding us.
Proverbs 11:2 (NIV). "When pride comes, then comes disgrace, but with humility comes wisdom." -
In the untapped potential of every human being. Every person we help achieve their potential fulfills our mission.
Proverbs 22:11 (NIV). "One who loves a pure heart and who speaks with grace will have the king for a friend." -
That we must re-earn our positions every day in every way.
Proverbs 10:4 (NIV). "Lazy hands make for poverty, but diligent hands bring wealth." -
In building our country through the free enterprise system. We demonstrate this belief by continually attracting strong people to the DreamMaker team.
Proverbs 24:3 (NIV). "By wisdom a house is built, and through understanding it is established."
DreamMaker Corporate’s Vision & Mission
Our Vision Statement
To serve and enrich peoples’ lives with dignity, excellence, humility and respect, while encouraging and inspiring others to do the same.
Our Corporate Mission
To glorify God; To be faithful stewards; To positively impact lives.
To glorify God;
- in all that we do.
To be faithful stewards;
- of all the resources entrusted to us: time, talent, treasures. This includes making a profit.
To positively impact lives.
- to teach our principles and systems of personal and business success so that all people we touch live happier, more successful lives.
Are you ready to take the next step and become a prestigeous
DreamMaker franchise owner?
Our History
1971
Founded 1971 as Worldwide Refinishing Systems (aka Gnu-Tub), the first commercially available bathroom resurfacing method of renewing the appearance of baths, basins, showers and walls in a bathroom.
1975
Gnu-Tub begins franchising.
1988
Worldwide Refinishing Systems (previously Gnu-Tub) begins franchising and expands into cabinet refinishing, then a few years later (1995) expands into full bath and kitchen remodeling to turn bathrooms and kitchens into personal reflections of their clients.
1999
As the company focuses more and more on remodeling bathrooms and kitchens, it is rechristened DreamMaker® Bath & Kitchen. This new name captures the mission to not only refinish and resurface bathrooms and kitchens, but to reinvigorate them as well, through redesign and remodeling with excellence.
2000
A DreamMaker® Bath and Kitchen franchise is named to Remodeling Magazine’s Big 50 list for the first of many times to come in future years.
2002
DreamMaker® President and CSO Doug Dwyer is named as one of five professionals under the age of 35 who are making an impact on the industry by Kitchen and Bath Business Magazine.
2003
DreamMaker® President and CSO Doug Dwyer bought the company from his family.
2004
DreamMaker® Bath and Kitchen is named Remodeler of the Year by Pro Remodeler Magazine and featured on the front page with a seven page write-up.
2005
Doug Dwyer begins his five year run as Contributing Editor for Pro Remodeler Magazine.
2005
Doug Dwyer received the John Quaregna Award for Young Professionals, acknowledging his impact on the remodeling industry at a young age.
2015, 2016, 2017
DreamMaker® Bath and Kitchen is given the 2015 Guildmaster Award for Exceptional Service for three years in a row, selected as one of over 200 North American builders, remodelers, developers and contractors recognized by GuildQuality for their superior delivery of customer care.
2015, 2016, 2017
For three consecutive years, Franchise Business Review awards DreamMaker® Bath and Kitchen the Franchisee Satisfaction Award in the Home Services category.
2019 - 2024
For 6 consecutive years, Franchise Business Review awards DreamMaker® Bath & Kitchen the Top Franchises award for franchisee satisfaction.
2018
DreamMaker® Bath and Kitchen is given the 2018 Guildmaster Award for Exceptional Service and selected as one of over 200 North American builders, remodelers, developers and contractors recognized by GuildQuality for their superior delivery of customer care.
2021 & 2024
DreamMaker® Bath & Kitchen was ranked #1 in the Home Services category in 2021 & 2024 by FBR (Franchise Business Review). This reflects our excellence in training, marketing, and other areas compared to 300 competitors.
Great Ratings From Our Franchisees: Top 50 Franchises List!
Out of hundreds of companies, Franchise Business Review has consistently found our remodeling franchise to be rated near the very top of their annual franchisee satisfaction rankings.
DreamMaker is ranked #1 in FBR’s Home Services category in 2024, and #19 out of all franchises overall! These scores are a testament to the enduring support, resources, culture, and opportunities we provide to DreamMaker owners.
DreamMaker Bath & Kitchen vs FBR 2024 Benchmark
Reviewed by 32 (76%) franchisees in June 2024
No Data Found
A full summary of our Franchise Business Review scores can be found here.
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Awards and Recognition
Awards and Recognition
We’ve been honored with prestigious recognitions such as:
- #1 Home Services Franchise by Franchise Business Review in 2021 and 2024
- Named Remodeler of the Year by Professional Remodeler magazine in 2004.
- Received the Guildmaster Award for Exceptional Services in 2019
- Awarded Top Franchises – Culture Award by FBR in 2024
Consistently ranking among the best in:
- Qualified Remodeler’s Top 500
- Entrepreneur’s Top 500 Franchise
- Top 50 Franchise by Franchise Business Review
- Franchise Gator Top 100 Franchise
Are you ready to join the DreamMaker family and own your own interior remodeling business with unparalleled opportunity and support? Connect with us today!
The Remodeling Process
It’s our job, but we never forget it’s your home.
That’s why DreamMaker Bath & Kitchen franchisees stand behind their ethical, honest, professional, and trustworthy team members. With a dedication to superior craftmanship and ethical excellence, DreamMaker locations are committed to delivering a design that meets the customers’ needs, all while communicating consistently throughout the entire process.
To the right is the DreamMaker Remodeling Process that each franchisee takes each of their customers through – step-by-step.
That’s why DreamMaker Bath & Kitchen franchisees stand behind their ethical, honest, professional, and trustworthy team members. With a dedication to superior craftmanship and ethical excellence, DreamMaker locations are committed to delivering a design that meets the customers’ needs, all while communicating consistently throughout the entire process.
Below is the DreamMaker Remodeling Process that each franchisee takes each of their customers through – step-by-step.
During our first design center or via webinar meeting, one of our passionate DreamMaker designers will discuss your goals and help you incorporate your remodeling dreams into your new space. After this meeting, we will schedule your home survey and design review meeting. Expect sketching, photo sharing and creative brainstorming.
Following protocols, your DreamMaker designer will come to your home and complete a survey which will include measurements, photos and looking for any structural, plumbing or electrical issues that may need to be resolved or incorporated into the design. Voila! Now that your home survey is complete, we can set up your next meeting!
The next stage involves reviewing the designs we have crafted for you and then landing on a final design that includes every aspect of your dream remodel. You can expect a few proposal options to match these designs, as well as cost estimations.
Once we have ironed out the nitty-gritty, we present you with a detailed contract. This agreement includes the time, place and important documentation. Rest assured - we are serious about delivering on our promises.
After the finalized plans and specifications have been signed and processed, the project manager will arrange a pre-start conference meeting to review the scope of schedule, construction and installation process.
Your project manager will be your dedicated point of contact throughout your entire project and will also coordinate any extra pros we bring in to get things done expertly. Should you experience any concerns or have any questions, call your project manager and will be there to assist you every step of the way.
Supporting Our Veterans
Honoring Their Service and Building a Bright Future
Doug Dwyer’s father, Don Dwyer, Sr., Army Veteran, started the VetFran Program after the Gulf War to help the men and women who so selflessly served our country. Today, the VetFran Program helps veterans across the country become business owners through franchising.
We are incredibly proud to offer veterans and service members a 20% discount on their franchise fee.
Contact us to claim your veteran and service member discount today!
Honored as a Top-Ranked National Remodeler
DreamMaker has been consistently named to numerous national industry rankings lists, including (but not limited to) Qualified Remodeler’s Top 500, Franchise Times Top 400, Remodeling Magazine’s 550 List, and Entrepreneur’s Top 500.
These accolades are not just symbols of success, but a testament to the trust and belief placed in us by our valued franchisees and their customers. They inspire us to continue to improve, and deliver unmatched quality with every project we undertake.
Remodeling Industry Leadership
Remodeling Industry Leadership
Many of our corporate team members are also members of and have served on committees in the National Association of the Remodeling Industry (NARI), the National Association of Home Builders (NAHB), the National Kitchen and Bath Association (NKBA) and other groups. This helps us keep a pulse on the movement of the industry, so we can help our franchise owners excel.
If you are interested in any of our home improvement franchise opportunities, contact our team today and we’ll help answer any questions you may have.
If you are interested in any of our home improvement franchise opportunities, contact our team today and we’ll help answer any questions you may have.
Meet The Team
DOUG DWYER
President and Chief Stewarding Officer
GAYLA DWYER
Chief Advisory Officer & CSO-TD2
AMY MOSLEY
Chief Operating Officer
DANNY LEAHR
Director of Franchise Development
KRISTI BAUER
Executive Assistant
CARLY KENNETT
Director of Business Operations
GREG CORY
Director of Technology
JOAQUIN ERAZO
Director of Marketing
ABI HARPER
Franchise Development Marketing Manager
BRITTANY NEWLAND
Consumer Marketing Manager
TAYLOR CHRISTIE
Digital Brand Manager
DALE RESSLER
Director of Franchise Operations
JESSE MORADO
Franchise Coach
RENEE CREWS
Training Specialist
KELSIE CARRINGTON
Corporate Compliance Administrator
TRACY NICE
Vendor Engagement
DELIA FIRQUIN
Franchise Development Marketing Coordinator
FIDEL AMOAH
Social Media Specialist
Rachael Darko
Content Copywriter
Godson Nwosu
LinkedIn Recruiting Specialist
DreamMaker Bath & Kitchen Locations
Latest News
Celebrating Our Franchise Customer Experience Certification
DreamMaker Bath & Kitchen: A Milestone in Franchise Excellence It’s with pride and excitement that we share the news of […]
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DreamMaker Bath & Kitchen’s Franchise Development Website Wins MarCom Gold Award
DreamMaker Bath & Kitchen announces that its franchise development website has been recognized with the Gold Award at the MarCom […]
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DreamMaker Bath & Kitchen Wins Prestigious STAR Awards for Franchise Excellence
DreamMaker Bath & Kitchen™ is proud to announce its recent recognition at the annual STAR Awards. The company received two […]
Read MoreFrequently Asked Questions
Currently, there are 44 DreamMaker Bath & Kitchen franchises operating across the country.
Income varies as it depends on the market, your skills, and effort. While we don't provide specific earnings projections, many of our franchisees are willing to share their financial journeys.
Our franchisees benefit from superior buying power, vendor relationships, and efficient operational systems. This means higher margins, lower costs, and a smoother workflow. Additionally, you'll receive extensive training, support, and access to a network of professionals.
No, it's not mandatory, but a basic understanding of home repair and an interest in design are beneficial. Strong leadership and management skills are desired, and the most crucial aspect is a genuine passion for transforming clients' spaces into dream homes.
While possible in the future, active ownership is crucial in the initial years to establish the business and implement DreamMaker systems. Over time, as your team grows, transitioning to a managerial role is only encouraged.
Royalties vary from 7% to 3% for new franchises and 4% to 3% for existing business that join our network for the first two years, depending on gross sales. After two years, they will transition to the 7-3% scale.
Yes, it's a requirement that differentiates us in the market, showcasing our range and commitment to quality. Franchisees need to set up a Design Center within 3-6 months post-training.
Absolutely. While you're encouraged to broaden your offerings, focusing on kitchens and baths is a solid business foundation within our franchise model.
Yes, up to 70% of the franchise fee can be financed through DreamMaker, with additional support in securing other necessary funding.
The FDD is made available to potential franchisees during our mutual evaluation process. To learn more, simply complete our inquiry form.
